Answers for “payment not approved my”
- My payment has not been approved yet…start of a session. While you wait: - Open My payments and check the status. If it was returned, the reason is shown — fix that and send it again. - Make sure the amount …
- How do I tell the Bursary I have paid? (declaring a payment)Declare every payment on the portal with its receipt, so the Bursary can match it to your invoice. When you pay into the university's account (bank transfer, teller or on…
- I paid in two parts. How do I declare the second payment?Declare each payment on its own, with its own receipt. Each payment you make is a separate declaration: 1. Open Declare a payment again. 2. Enter the amount and date of t…
- How can I check that a payment slip from the portal is genuine?Payment authorisations carry a code you can check on the verification page. Payment authorisations printed from the portal carry a verification code. Enter it on the paym…
- Where are my invoice and receipts?Your invoices are under Fees; your accepted payments and receipts are under payment history. - Fees shows what is due for the session, item by item, and your balance. - P…
- Transcript and letter fees, and how to payWhat transcripts and letters cost, how to pay, and how the Bursary confirms payment.
- Fee payment methods and deadlinesCaleb University accepts fee payments through the Paystack online gateway (debit/credit card, bank transfer). Log in to your portal, go to /student/fees, and click Pay No…
- I paid for hostel but my room is not showing…is confirmed when the Bursary accepts the hostel payment. Your room is confirmed only after the Bursary accepts your hostel payment. Check My payments: if the hostel paym…
- I made a mistake on my payment declaration…- If the Bursary returned it, open it under My payments and correct it where the page offers to amend it. - If it is still waiting, you cannot change it yourself. Ask the…
- How do I register my courses?Register on the portal once your fees are confirmed; your form lists the courses for your programme and level. 1. Make sure your fees payment has been accepted by the Bur…
- When are fees due?Fees are payable per semester. The application fee is due on submission. The acceptance fee is due within 14 days of receiving your admission letter. Tuition for each sem…
- Is the application fee refundable?No. The application fee is non-refundable, regardless of admission outcome. It covers processing, screening, and the interview slot.
- What can the university tell me about my child?We answer confirmed parents and guardians about fees, hostel, exeat and welfare; some records need the student. When you are signed in as a confirmed parent or guardian, …
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